Customer Testimonials
Victoria was great. Everything was done well. The technician sent me a video of the inspection and noted that there were not any concerns.
I just bought my vehicle a couple months ago, so it was my first time bringing it in for an oil change and check before a big vaca. The staff were very nice and helpful, the drop off area and check in process was easy. I waited any they have an amazing waiting area with tons of seating, lots of different chairs, stools, free water and coffee, vending machines and lots of charging ports. It was done much faster than I was told and they do a very cool video and transcript of your appointment which is very cool. A ... Read More Google - Aug 1, 2026
Oil change and tire rotation
Friendly, professional and a great experience
Jeff Fernholz was great!
Great experience
Great service! Fast
The service department lacks communication. You need to call them for updates that they offer to send you. They dont seem to care about your repeat business.
Zackary Anderson did everything he could to make buying out our 2023 Chrysler Pacifica Hybrid lease as seemless as possible. He was our salesman when we first leased our Van. This time around Zack made sure we were connected to the right people to get our vehicle financed, even though we are in a active Bankruptcy. Which led us to talking with Michael Nordick the Finance Director, and Ryan Wichman the Finance Manager. Both of them were able to answer all of our questions about financing our loan. We also want to add installing a trailer hitch onto our loan. For ... Read More DealerRater - Jul 11, 2026
We worked with Seth Mccurry and he was an awesome salesman, he was really knowledgeable and easy to work with, very upfront about pricing and vehicle history on the Durango we were looking at.
Very clean & friendly dealership! Professional.
Excellent service!
Ken was fantastic. He was a great listener, very patient-never pushy, answered all our questions, down to earth, no pushy sales tactics, let us drive several options, overall the best car buying experience I’ve had.
Very accommodating and kind. Worked with my budget and got me everything I wanted in my new car!
the service is great
Amazing experience with wonderful attentive customer service that made the experience fun and not stressful!!
I wanted to thank your team for making my car-buying experience so smooth and enjoyable. Everyone was professional, knowledgeable, and genuinely helpful throughout the process, especially Don & Brian. I never felt pressured, and all of my questions were answered with patience and honesty. The customer service exceeded my expectations, and I truly appreciate the care and attention I received. I'll gladly recommend your dealership to friends and family. Thank you again! I’m loving my car!
Great customer service.
Giving 2 stars because at least they were polite. 3 hours to do an oil change, tire rotation, and inspection. Charged $36.99 for labor to add fuel cleaner to the gas tank, $37.95 for tire rotation. Then told me I needed to change the cabin air filter for $125, and change the differential fluids for another $600. I know maintenance costs money, but this dealership is borderline robbery with time and charges.
Great to work with. They communicate clearly as to what needs to be done and complete the work in a timely manner.
Great and personalized service. Bill Love did a wonderful job for us. Thank you
I am so elated to express my gratitude and appreciation to Michael Nordick the Financial Director for the exceptional experience that I had at Coon Rapids Chrysler Dodge Jeep Ram
This gentleman was not only attentive, passionate and professional, he had me feeling like a million dollars and smiling from ear to ear because of the amazing customer service. He went above and beyond in ensuring that all my concerns and needs were met
I truly have no words to express such a beautiful feeling as a satisfied customer. I am grateful to have had this experience. Thank you
Shereen ... Read More DealerRater - Jun 6, 2026
Nate and Mike were wonderful guys to work with.
David was awesome. No pressure to buy. Listen to what I wanted and when I said no to the cars I did not like he ask what I wanted to see next.
I have never been so happy with a service department in my life. I guarantee that I buy my next vehicle from there. They took care of everything for me and were so friendly.
Dawson and the service techs are wonderful 😊😊😊
I have had some minor issues with the service department but it was nothing that could not solve.
I worked with Brian. I did almost my entire deal over the phone. Brian, and the finance team, made everything super easy. I’d did my credit app ahead of time, and when I went in all I needed to do was test drive and sign. I was in and out in less than an hour. Overall, great experience.
Tim is wonderful
Everyone was nice and professional
No answer on having to pump brakes in our truck. We believe there is air in the line.
Worked with Ken to find a used vehicle. He was kind, knowledgeable, and nonjudgemtal of my roommates buying circumstances. He treated him with unconditional regard. Ken is funny, thoughtful and made the whole experience much less stressful. Car buying can sometimes feel pressured, but Ken doesn't approach it that way. I will only be buying cars in the future from Ken, no matter what dealership he's at.
service is top notch, sales is in last place for new cars
It was a great experience. Everyone was efficient, friendly and great to work with. Ryan and Jawahn were amazing. I will definitely recommend them to everyone I know.
I love the techs video walk though of my vehicle. Nice touch!
Friendly bought my second car there great cars
Ryan and Jawahn were very easy to work with. I was able to do a lot at home and just go in for a short time to get my new vehicle.
I can’t say enough good things about Jared in the service department. I’ve had a number of issues with my 2024 Jeep Wagoneer, and throughout the entire process Jared has been incredibly responsive, compassionate, and easy to work with. He genuinely cares about his customers and always make sure I’m taken care of. One thing that really stands out is the attention to detail, every time I pick up my jeep from service it’s thoroughly cleaned inside and out. That level of care and professionalism goes a long way. Jared has made a frustrating situation. Much easier ... Read More Google - May 13, 2026
Santiago was great. Ryan is very professional. It was a great experience. Thanks
It took a week to get my car back- there was no major repairs, just a number of minor repairs. The staff could of kept me more up to date on the status. Never did hear why it was taking soo long, other than the technician was out.
Very helpful and caring in every aspect.
I've had my jeep for just over 8 years and I always get it serviced here. The prices are comparable with other service shops and I've never been let down by the quality of service received.
Buying a vehicle again was very stressful, but Nate Mabin made my whole experience very easy. Understanding what I was looking for and prices. Thank you Nate!!
the appointment was uneventful, but additionally I had questions about uconnect and the staff was very gracious and helpful
Amy was great very friendly kept in contact usually weekly
Tosha got my vehicle in and inspected right away. She also had a rental being washed and ready to go Incase I needed it. Would recommend this service 10x over again. Thank you Tosh and the great team you have. We will be back!
Everything went smoothly🥰
Found the truck I was interested in and test drove it ,bought it.
Satisfied with the service on my Jeep Cherokee.
Excellent and timely service 👏 👍
Working with Jesse B was top notch. Time and decision making was so critical to making the purchase, he listened and did what was needed to get the job done. Very personable and accommodating. Truly want to buy another vehicle from him and the dealership.
I got my appointment time when I wanted it was back on the road a very short time. I had time to look at the new vehicles and took ad vantage to have a small pack of cookies and a cup of espresso. Thanks for the work that you all do. Oh yes I also got a rubber duck...thanks...
Great vehicle. Love the new truck.
Leaking rear shock on my garage floor at 400 miles, not so much.
Unable to get an appointment for ~7 days. Not so great on 400 mile truck.
Received email and txt reminder messages that I had a scheduled appointment Thursday at 1:30. Fantastic!
At 1:30, I was asked to leave my truck behind as it might be 2-3 days before a tech can examine the shock and replace it. Baffling....
I understand that there may be a process to obtain warranty repair or service but why the appointment and reminders if no tech will be available to perform ... Read More Google - Apr 17, 2026
Always 5 star service.
All new car sales should work as smoothly as ours did. Props to Amy and both finance guys . Thanks again
Brought Jeep into fix the oil leak and they did in a day. It was easy and Tim Royle was incredibly helpful on sending texts and responding to all my questions.
Great dealership to work with. Jesse is a great communicator, and fun to deal with. Thank you!